In the Cut

LEADERSHIP BLOG

An intro from Sheila.

Decision Making: Explain vs. Defend

Have you ever experienced presenting an idea or decision and the response you got was harsh? Nearly critical? Is your natural response to shift toward defending your idea or decision? I’ve known that feeling in my lifetime and as I matured in leadership, sharpened my insticts, and elevated my communication, defending a decision became a thing of the past.

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Leadership Language, Communication Sheila Lewis Leadership Language, Communication Sheila Lewis

Create Your Future

Many of us start the new year with resolutions that typically require us to do something different or more than we did in the previous year. You know, go to the gym, reduce our sugar intake, drink less coffee, keep our closets organized, call our friends and family more. Whatever your resolution is, or resolutions are, they require you to yield to the notion that you have to do something different in order to create the outcome you desire.

And isn’t that the drumbeat of all change? Thinking and being in new ways until they become habits.

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“Yes, but…”

“Yes, but…” responses are used in conversation more frequently than you might think. It’s one of the most frustrating responses you can receive. Here’s why. When used, the “but” dismisses everything that you said in favor of what your conversation partner has to say. It reduces what you said to mere ash, as if you never said it.

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Communication, Leadership Language Sheila Lewis Communication, Leadership Language Sheila Lewis

Rethinking Confrontation as Conversation

Most of us choose to describe significant and ongoing differences with others as being in conflict, so much so that it seems to require a confrontation to resolve. The word confrontation brings with it a stream of anxiety and uncomfortableness, often leading to avoidance. But what if conflict is simply an opportunity for conversation?

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